Reliability
Transparency into DFIR Platform performance, availability commitments, and the principles behind our infrastructure.
Our Commitments
API Availability
We target high availability for all API endpoints. Enterprise customers receive a custom SLA with guaranteed uptime commitments.
Response Time
Our API gateway is optimized for low-latency responses. Performance varies by operation complexity and payload size.
Incident Response
Our team monitors all services and responds to incidents promptly. Status updates are posted here in real time.
Infrastructure Principles
Swiss Infrastructure
Built and operated from Switzerland with enterprise-grade infrastructure.
Security First
End-to-end encryption, SOC monitoring, and regular security audits.
24/7 Monitoring
Automated health checks across all services with immediate alerting.
Monitored Services
Core Infrastructure
API Gateway
Authentication, rate limiting, and request routing
Platform Dashboard
Web application and user management
Analysis Services
Phishing Analysis
Email and URL phishing detection with DNS, blacklist, and AI verdict
File Analysis
Static, dynamic, and AI-powered file inspection
Exposure Scanner
Domain and infrastructure exposure assessment
BEC Investigation
Business email compromise detection and audit
Intelligence Services
IOC Enrichment
Indicator of compromise lookup and enrichment across 14+ sources
AI Services
AI-powered triage, analysis, threat profiling, and detection rules
Historical Performance
Historical Data Coming Soon
We are collecting performance metrics. Historical uptime percentages, response time charts, and incident frequency data will appear here as data accumulates.
Stay Informed
Subscribe to receive notifications when services experience issues or scheduled maintenance.
You can also follow @dfir_lab on X for real-time updates.